Terms & Conditions

1. Welcome to Assistlore

Welcome to Assistlore! We provide a web-based platform that helps you create, train, and deploy your own AI chatbots. Our system integrates multiple AI models through third-party services like OpenRouter. By using our service, you agree to these terms, which are designed to ensure a fair and transparent experience for all users.

Definitions

A few short definitions to make these terms clear:

• Assistlore : the AI Agent assistent platform and services.
• User : a person or entity using Assistlore.
• Balance : top up your balance and use it for everything. AI Agents, UIs Desing, Custom AI Agent & UI,.
• LLM : large language models (text-generation models).
• TTS : text-to-speech or voice models used to generate audio.
• Provider : third-party companies that host models or voice services, .

Using Assistlore the Right Way: Important Rules About Legal Use

Assistlore AI Agent assistent platform to create amazing chatbots and Voice AI Agents . it's very important that you use our service in a way that is legal and follows all rules. This section explains some very important rules about where and how you can use the chatbots you create with Assistlore.

No Illegal Websites or Apps

First and most importantly: you are NOT allowed to integrate or embed Assistlore chatbots into websites or apps that break laws or do illegal things. This means you cannot use our service on websites that:

• Share illegal content like pirated movies, music, or software
• Promote hate speech, violence, or discrimination against any group of people
• Sell illegal products or services
• Scam or trick people into giving money or personal information
• Break any laws in your country or anywhere else in the world

This rule also applies to browser rules and the rules of internet companies. If a website is blocked by browsers or considered harmful by internet safety organizations, you cannot use Assistlore on that website.

Following the Rules of Our Partners

When you use Assistlore, you're not just using our service - you're also using services from other companies like OpenRouter (for text models), Google, 11Labs (for text-to-speech), and other providers. Each of these companies has their own rules that you must follow.

Whenever you choose to use a model from one of these providers, we will always show you their terms and conditions and ask you to read and accept them. It's very important that you actually read these rules, because they explain what you can and cannot do with their technology. Think of it like using someone else's tools - you need to follow their rules for using those tools properly.

You Are Responsible for How You Use Assistlore

Here's something very important to understand: if you use Assistlore on an illegal website or in a way that breaks the rules of our partners (like OpenRouter, Google, or 11Labs), and if those companies take legal action, you will be the one responsible.

Assistlore will not be responsible or liable if:

• You break the rules of a third-party provider
• You use our service on an illegal website
• A provider like OpenRouter or Google takes legal action against you
• You face consequences for breaking laws or provider policies

This means that if a provider decides to sue, fine, or take other legal action because of how you used their technology through Assistlore, we cannot help you or take responsibility. You will be completely responsible for any legal problems, fines, or other consequences.

Why This Rule Exists

We have this rule to protect everyone involved. Our partners (like OpenRouter and Google) trust us to make sure our users follow their rules. We trust you to use our service responsibly. This helps us continue to offer you access to these powerful AI technologies.

Think of it like renting a car. The rental company trusts you to drive safely and follow traffic laws. If you break the law while driving, you're the one who gets the ticket, not the rental company. In the same way, if you break laws or provider rules while using Assistlore, you're the one responsible for the consequences.

What Happens If You Break These Rules

If we discover that you're using Assistlore illegally or breaking the rules of our partners, we may:

• Suspend your account immediately
• Permanently close your account
• Report your activity to the appropriate authorities or providers

We take these rules very seriously because breaking them can cause serious problems for everyone involved.

Need Help Understanding These Rules?

If you're not sure whether your website or app follows all the necessary rules, please ask for legal advice before integrating Assistlore. We want you to use our service successfully, and that means using it in a way that is legal and follows all necessary guidelines.

If you have questions about these rules, please contact our support team at support@assistlore.com, and we'll do our best to help you understand them better.

Voice Conversations

Assistlore supports live voice conversations (text-to-speech and speech-to-text where available). Audio is sent to the selected provider in real time to produce the requested result. Some providers may keep logs for their own operations; check the provider privacy terms.

• Get permission: make sure people know they are talking to a bot and that audio is processed to produce speech or transcripts.
• Do not use voice features to harass, scam, or impersonate someone.
• Avoid involving minors in voice conversations where local law prohibits it.
• Check provider privacy policies before using their voice services.

2. Eligibility

You may use Assistlore only if you meet our eligibility rules: short and simple.

• You must be old enough to use online services in your country (usually 13+). If a higher age is required by local law, follow that law.
• You must provide accurate account information and keep it up to date.
• You must not already be banned from using Assistlore.
• You must follow these terms, all local laws, and the rules of any connected provider (for example model or TTS providers).

If you are under the required age, do not create an account. If we find someone breaking these rules, we may suspend or close their account.

Text-to-Speech (TTS) Models and Pricing

Assistlore also provides voice conversion services. so NLU model response in text and that text convert into speech so we use Text to Speech model. These voice models are available from third-party providers such as Google Text-to-Speech, Azure Text-to-Speech, 11labs, Murf, and Kokoro (via Replicate).

Assistlore does not host, own, or sell any TTS modals (voice) model itself. All audio generation runs on the chosen provider's systems. Assistlore only connects you to those services and helps deliver the audio to your app (via their servers).

Pricing for TTS (for example per character, per minute, or per request) follows the pricing set by those providers. When you use a TTS voice via Assistlore, credits are deducted based on the amount of audio generated. Assistlore charge only voice Conversation Systm fee to cover conversion and delivery costs.

If you have questions about TTS pricing or how your audio is used, email support@assistlore.com and we will help.

User Information We Collect

We collect a few pieces of information so Assistlore can work for you. We try to keep this simple and easy to understand.

• Email address — so we can send important messages and help you recover your account.
• Username and login info — to let you sign in and use your account.
• GitHub ID (only if you connect GitHub) — to link your account or import data when you choose to.
• User ID and profile details — internal identifiers and any profile info you add.
• Usage and conversation data — to run your chatbots and improve the service.

We use this information to make the service work: creating accounts, letting you log in, sending important notices, and improving Assistlore. If you have questions or want help with your data, email support@assistlore.com.

3. NLU Models

AssistLore doesn’t run or own any NLU models. All the models you use inside AssistLore actually come from OpenRouter.ai. When you pick a model, your request goes straight to OpenRouter. we don’t change the model, and we don’t host it ourselves.

We also don’t sell tokens or model access. We only use our Artificial Computation Bytes system to make the cost easier to understand. The model price stays the same as what OpenRouter charges. we just convert it into Artificial Computation Bytes so you can track your usage in one simple balance.

4. How Our Artificial Computation Bytes System Works

At AssistLore, we use our own Artificial Computation Bytes (ACB) system to make your AI usage simple. Instead of dealing with confusing token numbers for each LLM model, we convert everything into one clear byte-based system

When you choose your favorite LLM model, we calculate the cost using a simple reference formula. For example. When you choose your favorite LLM model, we calculate the cost using a simple reference formula. For example

• 1M tokens.
• $1.00 per million input tokens.
• $0.50 per million output tokens.
• Total: $1.50 per million tokens.

for size reference: 1 KB = 256 tokens (4 bytes per token) 3.81 MB ≈ 3906.25 KB ≈ 3.81 MB so $1.50/3.81 MB..

So whenever you buy ACB, the system automatically counts how much data your request used, and the matching amount (like $1.50 for 1M tokens worth of data) is simply deducted from your balance. No hidden fees, no extra token math, and no complicated billing just a straight, easy-to-follow system.

5. Assistlore Pricing

AssistLore keeps the pricing simple. we uses pay-as-you-go balance system. You just top up your balance and use it for everything. AI Agents, UIs Desing, Custom AI Agent & UI, You only add balance once, and everything works from that balance. Our AI Agents and Chat and Voice UIs follow a monthly subscription for example, if an agent is $2 and a UI is also $2, we charge a total of $4 from your balance when you press confirm. No hidden fees.

For LLM models, we use our Artificial Computation Bytes (ACB) system. It follows the real token prices of models from OpenRouter and other providers, but we convert everything into one easy byte system so you don’t have to deal with confusing token math. The same balance also works for text-to-speech and speech-to-text usage.

We also care about your experience. If you add balance or buy any plan and face real issues, you get a 14-day refund window. Just contact us within 14 days, and we’ll help you out. Our goal is to keep things simple, fair, and user friendly because we grow only when our users grow.

6. Responsibility and Ownership

All outputs (text and audio) are produced by third-party providers. Examples include OpenRouter for text models and providers such as Google, Azure, 11labs, Murf, or Kokoro for voice. Assistlore does not control these providers and is not responsible for the accuracy, safety, reliability, or legality of their outputs. You must review and verify any model output before relying on it.

You keep ownership of the chatbots, prompts, conversations, and other content you create. By using Assistlore you allow us to store, process, and display your content as needed to run the service (for example to generate replies, create audio, and show conversation history). We may also use anonymized or aggregated data to improve our services.

Assistlore may remove or refuse to publish content that breaks these terms, local law, or third-party provider policies. We may suspend or terminate accounts that misuse the service. We are not liable for content generated by third parties or for any decisions you make based on generated content.

If you want us to delete your saved content, contact support@assistlore.com. We will follow our data retention and deletion policies and applicable law when handling requests.

7. Model Availability and API Changes

OpenRouter and its model providers may change model pricing, token limits, or availability at any time. Assistlore will reflect these changes as soon as possible, but we cannot guarantee uninterrupted access to every model at all times. Some temporary downtime or performance differences may occur.

Third-party providers (text and voice model services) can change their APIs, pricing, token limits, or availability at any time. These changes are outside of Assistlore's control. When a provider changes, a model may stop working, change how it charges, or become unavailable.

We will try to reflect provider changes in the Assistlore dashboard and notify affected users when possible. However, Assistlore cannot guarantee uninterrupted access, exact pricing, or specific performance for any third-party model.

It is your responsibility to keep backups of important data and to monitor provider notices for changes that may affect your bots. Assistlore may temporarily disable or remove access to a model if the provider requires it or if the model violates our terms or safety rules.

8. Fair Use and Prohibited Activities

• Do not attempt to bypass credit deductions or manipulate token usage data.
• Do not misuse AI models for generating harmful, illegal, or unethical content.
• Do not reverse-engineer or replicate Assistlore’s backend system.
• Respect OpenRouter’s and each model provider’s content policies.

To keep Assistlore safe and fair for everyone, do not use the service for the following activities. This list is not exhaustive; follow common sense, the law, and provider policies.

• Bypassing, manipulating, or tampering with credit or billing systems.
• Using models to create illegal content, hate speech, or content that harms others.
• Sharing account credentials, scraping, or trying to access other users' data.
• Reverse-engineering, modifying, or redistributing Assistlore's backend or proprietary code.
• Using Assistlore to train models on sensitive personal data without consent.
• Automated abuse, spam, fraud, or actions that overload provider APIs or Assistlore systems.
• Impersonation or creating content intended to deceive people (fraud, deepfakes for harassment, etc.).

If we detect or are notified of prohibited activity, we may warn you, limit your access, suspend features, or close your account. We may also report illegal activity to authorities or to the affected provider if required.

To report abuse or policy violations, contact support@assistlore.com with details and evidence.

9. Liability Disclaimer

Assistlore is provided on an "as is" and "as available" basis. We do not guarantee that the service will always be available, error-free, or uninterrupted. You acknowledge that AI-generated content may contain inaccuracies, and Assistlore is not liable for any damage, loss, or consequence arising from using AI outputs.

Assistlore and its services are provided "as is" and "as available". We do our best to provide a reliable service, but we do not guarantee continuous availability, error-free operation, or specific results from third-party models.

You are responsible for how you use model outputs. Assistlore is not responsible for any direct or indirect damages arising from model outputs, data loss, business interruption, or any decisions you make based on generated content.

To the maximum extent permitted by law, Assistlore's total liability for claims related to the service will not exceed the total fees you have paid to Assistlore in the 12 months before the claim. Some jurisdictions may not allow limits on liability; if so, those limits may not apply to you.

We are not responsible for third-party provider outages, changes, or actions. Those matters should be directed to the provider as well as Assistlore support when relevant.

Indemnification

You agree to indemnify and hold harmless Assistlore, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your use of the service, your violation of these terms, or your violation of third-party rights.

Governing Law and Disputes

These terms are governed by the laws of the State of California, USA, without regard to conflict of law rules. You agree that any disputes will be brought in the state or federal courts located in Santa Clara County, California, unless we agree otherwise in writing.

Refunds and Billing

At AssistLore, we prioritize customer satisfaction because we believe we grow together. If you purchase any of our plans, we provide a 14-day refund window. Within this period, you can request a refund if you face any issues. AssistLore is committed to delivering a smooth and satisfying experience, and we proudly offer a 14-day refund policy for your peace of mind. For any refund request, contact us at support@assistlore.com with your payment details

Changes to These Terms

We may update these terms occasionally. When we make a material change we will post the updated date and may notify you by email or an in-app notice. Continued use after changes means you accept the updated terms.

Data Retention

We retain user data, conversation history, and usage logs for the time necessary to provide the service, comply with law, and improve our systems. If you wish to remove your data, contact support@assistlore.com and we will handle requests according to our Privacy Policy and applicable law.

Abuse and Legal Contact

To report abuse, policy violations, or legal requests, email abuse@assistlore.com or legal@assistlore.com. For DMCA or copyright takedown notices, include sufficient information so we can investigate and act.

10. Contact Us

For any questions about these terms, please contact us:

• Email: support@assistlore.com
• Mail: Assistlore, 123 Tech Street, Silicon Valley, CA